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Spa Policy

Spa Policy


Health Conditions
You may be asked for medical details which are confidential and for your safety. We would ask that you give full details of any medical history, illnesses, allergies or medication prior to any treatment. If you are under 12 weeks pregnant you must inform us at time of booking as only a very limited amount of treatments can be carried out at this stage of pregnancy, if you have any query on this please call us on +353 (0) 1 271 2563.

Credit card details are required when booking an appointment. sansanaSPA is an adult only spa and as such the thermal suite facilities are not permitted to children under 16. Bookings are not confirmed with card detail or hotel reservation number. 

Clients are advised to arrive at least 15 minutes prior to treatment time.

Cancellations can be accepted up to 24 hours prior to a treatment without incurring a cancellation change. All bookings are subject to a 24-hour Cancellation Policy – 50% charge on all cancellations. 

We have a team of male and female therapists, please advise us if you have a preference. 


Appointments & Enquiries

Tel: +353 (0) 1 271 2563

Email: sansanaSPA@royalmarine.ie